Cancellation Policies & Aftercare Advice

To respect both my time and other clients, I kindly ask for at least 24 hours' notice for cancellations or rescheduling. 

• More than 24 hours notice: no fee.
• Less than 24 hours notice: 50% of treatment fee.
• Same-day cancellations or not present: 100% of treatment fee. 

If cancellation is due to contagious illness or emergency, fees may be waived at my discretion.

If I need to cancel due to illness, emergency, or unsafe travel conditions (hot temperatures over 30 degrees or below freezing, treacherous ice and snow, storms for example), you will be offered priority rescheduling or a full refund. 

Full payment is required to secure appointments. 

Client availability on arrival. 

To help appointments run smoothly, please ensure you are home and ready at your scheduled appointment time. 

If I arrive and you are unavailable, I will try to contact you and wait for up to 15 minutes. If I am unable to reach you after this time, the appointment will be considered missed and the full treatment fee may be charged.

Thank you for respecting my time and travel commitments, which helps me provide the best service to all clients. 

As a mobile reflexologist, I travel to client's homes to provide treatments. For the safety of both myself and my clients, appointments may need to be cancelled, delayed, or rescheduled in cases of extreme weather.

This includes, but is not limited to:

• Temperatures of 30 degrees or above.
• Heavy snow, ice, or dangerous road conditions.
• Severe weather warnings, flooding, or storms. 

If weather conditions make travel unsafe or unsuitable for treatment, I reserve the right to cancel or reschedule appointments at short notice. 

I will always aim to provide as much notice as possible and contact clients directly regarding any changes. Any appointments affected by extreme weather can be rearranged for the next mutually convenient date, with no cancellation fees applied.

I also ask clients to use their own judgement regarding safe access to their property and to inform me if local conditions may affect the appointment. e.g. icy driveways. uncleared paths, steep steps, etc.

Thank you for your cooperation.

Stay Hydrated

After your treatment, it is vital to stay hydrated. If you don’t like water so much, try adding a slice of lime or lemon (or both) to it, or drink herbal tea.

Avoid Stimulants

Avoid stimulants like caffeine, alcohol, tobacco, recreational drugs and enjoy a quiet time if you can.

Enjoy a light diet

Enjoy a light diet for the rest of the day, avoiding spicy foods or anything too greasy that may put extra strain on your digestive system. A simple, nourishing soup or a piece of lightly poached fish and rice would be perfect after a treatment.

Rest as much as you can

Ideally, you would book your treatment on a day when you don’t have to dash anywhere afterwards. Read a book, listen to soft music, go for a stroll. 

It helps if you can spend the rest of the afternoon enjoying some peace and quiet, maybe reading a book or magazine, or listening to calming music. Have a gentle stroll after dinner, or sit in the garden if the weather is nice.

Keep a journal or diary

It might help to keep a journal or diary, noting down how you felt after treatment and if there is anything that came up for you after the treatment. Whatever comes up for you, let it out. Don’t try to bottle it or keep it down, just let it pour out. Get it down on paper to release it.

Physical things you might notice after your treatment

Hopefully you will feel better after your treatment! However, sometimes you find that you feel a range of other things after your treatment.

You might notice that you need to use the loo more one way or the other, you might need to go more urgently, or notice a change in the consistency of your faeces. 

You might feel light headed or have a slight headache. 

You might have mild cold symptoms or notice that whatever pain or symptom you came to your appointment with suddenly gets worse. Usually if this happens it will equally suddenly get a lot better too.

Usually these kinds of symptoms pass in 24-48 hours and are generally not severe. 

However, if they are severe or last longer than 48 hours please do contact your GP surgery and seek medical advice.

You are more than welcome to contact me if you have any queries or concerns. You can call me, text me, or send me a message via WhatsApp on 07842 475676, or you can email me at lizzie@innerpeacereflexology.co.uk